Privacy Policy

Overview

Office of Agents respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have when using our website, products, checkout flows, courses, and AI implementation services.

Information We Collect

• Contact information such as name, email address, phone number, company name, role, and business details you submit through forms, booking pages, account pages, or checkout.
• Business and workflow information you provide so we can assess, design, build, deploy, support, and improve AI systems for your organization.
• Account information such as login credentials, authentication tokens, profile fields, and session data needed to operate secure user accounts.
• Payment and order information processed through Stripe, including checkout status, product purchased, billing details, and transaction metadata. We do not store full card numbers.
• Email and communication records, including messages sent to service@officeofagents.com and automated emails sent through our email provider.
• Technical data such as IP address, browser type, device information, pages visited, referral source, timestamps, cookies, and basic site usage data.

How We Use Information

• To provide assessments, audits, agent installations, training, support, account access, order fulfillment, and ongoing AI systems services.
• To process payments, confirm purchases, send receipts, deliver onboarding information, and manage subscriptions or retainers.
• To communicate with you about inquiries, bookings, proposals, account activity, security notices, service updates, and customer support.
• To improve our website, product pages, checkout flows, training material, implementation process, and customer experience.
• To protect the security, availability, and integrity of our website, accounts, systems, and business operations.
• To comply with legal, tax, accounting, security, and regulatory obligations.

Client Data and AI Systems

When we build or support AI systems for clients, we may access business data, workflow data, documents, emails, CRM records, reports, or other client-approved information. We use that information only to deliver, support, secure, and improve the services you purchased.

You are responsible for making sure you have the right to provide us access to any systems, data, documents, or third-party tools used in an engagement. We do not sell client workflow data or customer business data.

Cookies and Similar Technologies

We use cookies and similar technologies to keep the site functional, remember preferences, understand usage, and improve performance. You can read more in our Cookie Policy.

Service Providers

We use trusted service providers to operate our website and services, including hosting providers, database providers, Stripe for payment processing, Resend for transactional email, scheduling tools, analytics or monitoring tools, and other business platforms required to deliver the service.

These providers may process information only as needed to provide services to us and are not authorized to use your information for their own independent marketing purposes.

Data Retention

We keep information only as long as reasonably necessary for the purposes described in this policy, including service delivery, account management, support, legal compliance, accounting, dispute resolution, and business records. When information is no longer needed, we delete, anonymize, or securely archive it where appropriate.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, loss, disclosure, alteration, or destruction. No internet-connected system can be guaranteed to be completely secure, but we take security seriously and limit access to business data to people and systems with a legitimate need.

Your Choices and Rights

• You may request access, correction, deletion, or export of your personal information by contacting us.
• You may unsubscribe from non-essential marketing emails using the unsubscribe link or by contacting us.
• You may reject or clear cookies through your browser settings, although some site features may not work properly without essential cookies.
• Depending on your location, you may have additional rights under applicable privacy laws.

Children's Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the date above and may provide additional notice where appropriate.

Contact

Questions about this Privacy Policy can be sent to service@officeofagents.com.